Contacts

To view and manage your contacts navigate to the Contacts page.

Contacts General Page

Contacts panel

  • An a-z index of your contacts
  • Total number of contacts, Opted out, Email and SMS bounced
  • Search for a contact from the Search bar
  • Add a new contact
  • Show contact import history
  • Export contacts

Import contacts

Add a single contact

1. Navigate to the Contacts page

2. Click on the New Contact box and type a valid Email or MSISDN
Tellody validates the entry and the New Contact trigger button is highlighted blue

3. Click on the New Contact button

Add multiple contacts

Contact Click for Help

Contacts file

1. Navigate to Contacts page

2. Import your contacts file

  • Drop your file anywhere in the page
    OR
  • Click on the Click here for help
  • Click on the Add File Button
  • Select and upload the contacts file from your computer

3. Match the columns of your contacts file with Tellody values

4. Select ``I agree with the Terms and Conditions''

5. Click on the Start Upload button

We offer a sample file to help you organise your contacts better. You can find it in the 'Click here for help' section in the top right of the Contacts page, by clicking the button 'View sample file'.

Note: Supported contacts file formats are CSV/VCF/XLS/XLSX

Paste your contacts

1. Navigate to Contacts page

2. Click on the Click here for help

3. Paste your contacts in the Paste your Contacts here placeholder

4. Match the columns of your contacts file with Tellody values

5. Select I agree with the Terms and Conditions

6. Click on the Start Upload button

Import from supported providers

Tellody supports Google, Yahoo and Microsoft (Hotmail-Outlook)

1. Navigate to Contacts page

2. Click on the Click here for help

3. Click on one of the providers' buttons (Google, Yahoo, Hotmail) to synchronize your contacts

steps match/select/start are or are not applicable in this case

Export contacts

1. Navigate to the Contacts page

2. Click on the Export icon next to the New Contact trigger button

3. All your contacts and their details will be downloaded on your computer as a contacts.txt file

Search contacts

To search for a contact on your contact list use the search box at the Contacts page

Your search queries could be a part or the whole of one of the following fields

  • First name
  • Last name
  • Email address
  • Phone number
  • Address
  • Profession

Note: Your search queries are limited only to a single word

Import contact history

You can view the import history of your contact list by clicking on the show contact import history icon at the Contacts page

You will be redirected to the Profile page where you just have to click on the Import contact history tab.

Block contacts

You can block any contact of your contact list with the Opt-out option. This can be done with four different ways.

1. Navigate to the Contacts page

2. Track the contact from the search option

3. Then

  • Mouse hover a contact
  • Click on the Opt-out contact button and block this contact

OR

  • Drag & drop the contact Opted Out group

OR

  • Click on the contact
  • Click on the Opt Out button

OR

  • Click on the Opted Out group
  • Type the name of contact on the Add contact placeholder
  • Select the contact
  • Click on the Add trigger button

Note: Once the contact is blocked, a red dot will appear on the bottom right corner of the contact's icon.
The action is reversible; you can unblock a contact later

Contact overview & fields

More details about contact information and its management can be found in Contact Overview and Contact Fields

Geolocation

Geolocation service allows the Tellody user to execute Geo Marketing campaings and services; more details in Geolocation

Still need help? Get in touch!
Last updated on 14th Jun 2018