Contacts
To view and manage your contacts navigate to the Contacts page.
Contacts panel
- An a-z index of your contacts
- Total number of contacts, Opted out, Email and SMS bounced
- Search for a contact from the Search bar
- Add a new contact
- Show contact import history
- Export contacts
Import contacts
Add a single contact
1. Navigate to the Contacts page
2. Click on the New Contact box and type a valid Email or MSISDN
Tellody validates the entry and the New Contact trigger button is highlighted blue
3. Click on the New Contact button
Add multiple contacts
Contacts file
1. Navigate to Contacts page
2. Import your contacts file
- Drop your file anywhere in the page
OR - Click on the
Click here for help
- Click on the
Add File
Button - Select and upload the contacts file from your computer
3. Match the columns of your contacts file with Tellody values
4. Select ``I agree with the Terms and Conditions''
5. Click on the Start Upload
button
We offer a sample file to help you organize your contacts better. You can find it in the 'Click here for help' section in the top right of the Contacts page, by clicking the button 'View sample file'.
Note: Supported contacts file formats are CSV/VCF/XLS/XLSX
Paste your contacts
1. Navigate to Contacts page
2. Click on the Click here for help
3. Paste your contacts in the Paste your Contacts here placeholder
4. Match the columns of your contacts file with Tellody values
5. Select I agree with the Terms and Conditions
6. Click on the Start Upload
button
Import from supported providers
Tellody supports Google, Yahoo and Microsoft (Hotmail-Outlook)
1. Navigate to Contacts page
2. Click on the Click here for help
3. Click on one of the providers' buttons (Google, Yahoo, Hotmail) to synchronize your contacts
steps match/select/start are or are not applicable in this case
Export contacts
1. Navigate to the Contacts page
2. Click on the Export icon next to the New Contact
trigger button
3. All your contacts and their details will be downloaded on your computer as a contacts.txt
file
Search contacts
To search for a contact on your contact list use the search box at the Contacts page
Your search queries could be a part or the whole of one of the following fields
- First name
- Last name
- Email address
- Phone number
- Address
- Profession
Note: Your search queries are limited only to a single word
Import contact history
You can view the import history of your contact list
by clicking on the show contact import history
icon at the Contacts page
You will be redirected to the Profile page where you just have to click on the Import contact history
tab.
Block contacts
You can block any contact of your contact list with the Opt-out option. This can be done with four different ways.
1. Navigate to the Contacts page
2. Track the contact from the search option
3. Then
- Mouse hover a contact
- Click on the
Opt-out contact
button and block this contact
OR
- Drag & drop the contact Opted Out group
OR
- Click on the contact
- Click on the
Opt Out
button
OR
- Click on the
Opted Out
group - Type the name of contact on the Add contact placeholder
- Select the contact
- Click on the
Add
trigger button
Note: Once the contact is blocked, a red dot will appear on the bottom right corner of the contact's icon.
The action is reversible; you can unblock a contact later
Contact overview & fields
More details about contact information and its management can be found in Contact Overview and Contact Fields
Geolocation
Geolocation service allows the Tellody user to execute Geo Marketing campaigns and services; more details in Geolocation