Event SMS Campaign

Event SMS Campaigns are automatically activated when contacts use/reply to services sent.

To fully comprehend how an Event SMS Campaign works you can easily create one through the following steps

  1. Navigate to Services page

Services

  1. Create a service, e.g. Opt In, Voucher, or Survey.
  2. Click the Use this service in an Event Campaign button (plane icon) at the bottom right corner of the Report page of the created service

Event Campaign Button

  1. Select Event SMS Campaign

Event SMS Campaign Button

  1. Set-up and create your Event SMS Campaign

    Your Event SMS Campaing is ready to use

  2. Navigate to the Campaigns page

Campaigns Page

  1. Set-up an SMS campaign ; select the event campaign service and create

    Any contact that uses/replies to the attached service automatically triggers the Event SMS Campaign associated to the service and receives the respective message

Set up an Event SMS Campaign

1. Navigate to Campaigns page.

Campaigns Page
2. Click on the Event SMS Campaign tile

Event SMS Campaign tile
3. Type and confirm the name of your campaign; select the Contact Event

Event SMS Campaign Set Up
4. Set-up and complete your message

Event SMS Campaign Message
5. Create your Event SMS Campaign

Your Event SMS Campaing is ready to use
Your message will be sent automatically to every contact that will use/reply to the Contact Event you selected in step 3.

Last updated on 8th Aug 2018